Privacy Policy

1. Introduction

IceNice (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

2. Information We Collect

We collect information you provide directly to us when making a purchase:

• Full name
• Email address
• Shipping address
• Phone number
• Payment information (processed securely by Stripe)

We also automatically collect:

• IP address
• Browser type and version
• Pages visited and time spent
• Referring website
• Device information

3. How We Use Your Information

We use your personal information to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Communicate with you about your order
• Improve our website and services
• Comply with legal obligations

4. Payment Processing

All payment transactions are processed through Stripe. We do not store your credit card information on our servers. Stripe's privacy policy governs their handling of your payment data. For more information, visit stripe.com/privacy.

5. Data Sharing

We do not sell your personal information. We share your data only with:

• Stripe — for payment processing
• Shipping carriers — to deliver your order
• Law enforcement — if required by law

6. Cookies

We use essential cookies to enable basic site functionality. We may also use analytics cookies to understand how visitors interact with our website. You can disable cookies in your browser settings, though this may affect site functionality.

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, including for legal, accounting, or reporting requirements. Order data is retained for a minimum of 5 years for tax and legal compliance.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request data portability

To exercise any of these rights, contact us at icenice.store@gmail.com.

9. Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last updated” date.

11. Contact Us

If you have any questions about this privacy policy, please contact us at:

Email: icenice.store@gmail.com